Salon Assistant Manager

About the position 

Supercuts is one of the industry's most recognized salon brands, dedicated to providing outstanding development and training for its stylists, with a special emphasis on technical skills. The company has established a clear career path for those who wish to grow their careers, offering competitive wages and outstanding benefits. Supercuts is committed to the success of every stylist, ensuring they receive intensive training, attend regular seminars, and are recertified annually to stay ahead of industry trends. Ongoing training and education are a focus at Supercuts, and stylists are compensated for attending these sessions, making them among the most skilled and confident in the industry. The Assistant Manager plays a crucial role in supporting the Salon Manager, who is responsible for all facets of salon operations. This position provides leadership and tools for staff to help them increase their clientele and enhance business performance. The Assistant Manager is also responsible for delivering all hair care services offered by Supercuts, ensuring the highest quality of guest service standards and salon profitability. This role involves providing guests with excellent service, conducting quality consultations, and ensuring that clients can replicate their desired looks at home. The Assistant Manager must possess a current cosmetology or barber license and a manager license as required by state or provincial regulations. They should be able to work a flexible schedule, including evenings and weekends, and must excel in providing exceptional guest service. Administrative tasks such as completing schedules, managing transactions, and performing light housekeeping duties are also part of the role. The Assistant Manager is expected to resolve guest issues effectively and lead and develop a team, fostering a positive work environment while training staff on both business and technical competencies. 

Responsibilities 

• Support the Salon Manager in all facets of salon operations. 
• Provide leadership and tools for staff to increase clientele and business. 
• Deliver all hair care services offered by Supercuts. 
• Ensure the highest quality of guest service standards and salon profitability. 
• Conduct quality consultations with guests to understand their needs. 
• Perform administrative tasks such as scheduling and managing transactions. 
• Resolve guest issues effectively and efficiently. 
• Lead and develop a team, creating a positive work environment. 

Requirements 

• Current cosmetology or barber license and manager license as required by state/provincial regulations. 
• Ability to work a flexible schedule, including evenings and weekends. 
• Exceptional guest service skills, understanding guest needs and providing quality consultations. 
• Ability to perform administrative tasks such as completing schedules and transactions. 
• Ability to resolve guest issues effectively. 
• Experience in team development and leadership. 

Nice-to-haves 

• Experience in a salon management role. 
• Knowledge of salon operations and profitability strategies. 

Benefits 

• Competitive wage 
• Outstanding benefits 
• Ongoing training and education paid by the company 
• Career development opportunities 

From Supercuts.com: 

Minimal Qualifications: 

• Current cosmetology or barber license and manager license as required by state/provincial regulations 
• Ability to work a flexible schedule, including evenings and weekends 
• Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner. 
• Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). 
• Ability to resolve guest issues 
• Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues 

Physical Requirements: 

• Standing for sustained periods of time 
• Frequent lifting up to 10 pounds, occasionally up to 25 pounds 
• Continuous repetitive movement with fingers, hands, wrists and arms. 
• Continuous grasping and reaching, often above shoulder level 
• Ability to be exposed to various chemicals and fragrances used in performing services 
• Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus 
• Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants 
• Occasional travel to meetings out of town, sometimes over night 

You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.