District Leader
Job Description
Job Type: Full-time
Pay: $40,888.42 - $45,000.00 per year
Benefits:
? Health insurance
? Paid time off
Premier Hair care is a fast growing company with 80 hair salons(SMARTSTYLES and COSTCUTTERS inside busy Walmart) is looking for a District Leader, who will be responsible to directly supervise. Operations, guest experience, team development and overall performance of the approximately 10-12 salons in TN Market. Qualifications
? Valid Cosmetology license with Previous multi salon experience
? Strong technical skills and ability to perform all posted services
? Ability to work a minimum of 40 hours per week on a flexible schedule include weekends. ? Ability to travel between salons on a regular basis.
? Ability to coach and model exceptional guest service and consistently perform quality services.
? Team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills.
? Communicate effectively with salon team, peers, supervisors and guests.
? Strong training and presentation skills
? Ability to read and analyze various salon reports.
? Basic reading, writing, math and computer skills required.
Capabilities:
? Demonstrate ability to run a profitable business
? Team-building skills
? Demonstrate positive attitude
? Exercise good judgment, think out-of-box, results driven.
? Lead and drive change
? Deliver an excellent guest experience
? Demonstrate accountability, dependability and ethics
? Travel to salons, meetings, training sessions
Essential Functions
? Ensure visibility within the salon by coaching the team while on the floor. Lead and mentor the team by example.
? Demonstrate strong hair cutting and styling technical ability. Ensure technical knowledge and skills are kept up-to-date.
? Achieve productivity standards as set by Director.
Development of the Team:
? Recruit and train salon managers and stylists. Partner with Human Resources to ensure that open positions are filled quickly with the best talent and that the team is on-boarded and receives coaching and training to continuously improve their skills and service.
? Ensure a high level of employee satisfaction through strong leadership with the objective of retaining the best talent.
? Coach and communicate with salon managers to develop stylists for promotion to salon manager positions
? Ensure that performance management is executed through recognition and coaching. Document important conversations. Measure performance and provide coaching as necessary. Terminate nonperforming salon managers and other staff as needed.
? Ensure that technical training is provided as necessary to increase performance and guest satisfaction. Profit and Loss (P&L) Responsibility:
? Achieve sales, contribution and expense goals in all salons they supervise.
? Train salon managers on P&L responsibilities.
? Utilize management information tools and analyze financial reports to identify and address trends and issues in salon performance.
Merchandising:
? Ensure that salons are visually set following company direction and that promotional displays are coordinated and executed.
? Ensure that merchandise is replenished and that inventory is managed through cycle counts. Coach salon managers on these responsibilities for their salons.
Guest Experience:
? Maximize employee hours through schedule optimization. Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management.
? Coach to the Moments of Truth service expectation. Ensure the highest level of guest satisfaction. ? Handle and resolve guest concerns and issues as needed.
? Ensure the cleanliness and maintenance of the salon and that the salon complies with all applicable state and local sanitation rules.
? Enforce and promote all corporate policies, procedures and work rules.
? Ensure closing procedures are adhered to and daily bank deposits are made.
? Ensure that the assets of each of their salons are protected and that loss prevention policies are adhered to.
? Ensure other salon tasks related to salon operations are completed by staff, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned.
? Ensure all staff licenses are current, valid and posted as required.
? Ensure all items required by state and federal law are posted in salon as directed by company. ? Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety.
? Ensure salons are open for all posted hours covering any employees' shifts, if necessary. Oversee salon openings and closings as needed
our web portal: www.premierhcl.com
Schedule:
? 8 hour shift
Work Location: One location
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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